Privacy Policy
Information Collected
A caller may provide a name, phone number, service location and details about property damage. Basic website activity data may also be collected for operation and security.
Use of Information
Contact details and problem descriptions are used to respond to service needs, facilitate communication with a service provider and maintain business records.
Sharing
Information relevant to a service call may be shared with a local service provider. Information may also be disclosed when required by law or to protect rights and security.
Call Records
Calls may be recorded or logged where permitted by law for quality, training and recordkeeping. A caller may ask about call recording during the conversation.
Cookies and Analytics
The website may use cookies and similar technology to measure visits, diagnose errors and understand page performance. Browser settings can limit cookies.
Data Retention
Information is retained for operational, legal and recordkeeping needs, then deleted or deidentified when it is no longer needed.
Security
Reasonable safeguards are used to protect information, but no internet transmission or storage method is completely secure.
Questions
Questions about privacy practices may be raised by calling (888) 774-9605.